Why Now Is Not a Good Time to Slash Your Market Research Budget - eMarketer.
Why Now Is Not a Good Time to Slash Your Market Research Budget
MARCH 31, 2009

Geoff Ramsey
CEO
eMarketer

Geoff Ramsey
CEO
eMarketer
Let
me try to make the case for why it’s in your best interests to
preserve, or even increase, budgets for market research during these
trying times.
First, what are marketers doing with their market research
budgets in this inhospitable economic climate? It is not a pretty
picture.
The latest surveys conducted among marketers point to a
precipitous drop in spending for overall media and advertising budgets.
As one example, a survey from the Association of National Advertisers
(ANA) indicates that 77% of US advertisers are cutting their media
spending this year. For many, those cuts will lead to a commensurate
drop in market research funding, since the two items are usually found
together under the same umbrella marketing budget.
According to a global study conducted by AdMedia Partners,
only 27% of marketers planned to increase their spending on market
research this year, while an almost equal 23% said they were expecting
a decrease.
With another 50% of respondents in the study planning to hold the
line on spending, the net gain comes to a scant 4% of marketers. Similarly, a Duke University Fuqua School of Business survey commissioned by the American Marketing Association (AMA) found that US marketers planned to increase their spending on “marketing research and intelligence” by only 1.8%.
That increase is actually an average among B2B and B2C marketers.
While B2B marketers are expecting a modest 3.7% bump, their B2C
counterparts are looking at a 2.9% cut in market research spending.
Even those specifically responsible for buying market research are looking at cuts during this troubled year.
In the “2009 Annual Survey of Market Research Professionals,” from MarketResearchCareers.com,
buyers expected their research budgets to be cut by an average of 9.5%,
reversing a 20-year trend of spending increases. They anticipated use
of syndicated research to fall from 81% in 2008 to 75% in 2009.
So the results, in terms of budgets, are somewhat mixed. Some
organizations are seeing this time as an opportunity to increase
spending, while others are looking to cut.
Here are three reasons why you might want to put yourself in the “increase” (or at least “maintain”) market research camp:
The market is bleak out there, yet there are always opportunities
lurking—if you have the tools to find them. Market research can often
help you uncover little gems of insight that, when acted on, can
connect you more closely with your customer or reveal new markets
entirely. As cited in the March 23 issue of BusinessWeek,
MasterCard learned from market research that certain consumer
technology adoption trends were occurring in emerging countries, and
these were creating new and exciting growth opportunities for the
industry—and for MasterCard in particular. Other marketers, somewhat surprisingly, are choosing this year
to aggressively boost their spending in social media marketing—because
a wealth of research data from numerous sources is making a very
compelling business argument for them to do so.
Besides, when you have to watch every dollar you spend on
marketing, don’t you want to be fully informed as to how best to spend
that dollar? One of our clients in the pharmaceutical industry shared with me a
fascinating story. When she and her team were threatened with nasty
budget cuts that would decimate their spending on new media campaigns,
as well as eliminate some of her core staff, she went straight to work.
Using her subscription access to eMarketer, she was able to build a
solid, data-supported case for upper management that ultimately
convinced them to restore her budgets, including her staff. In tough times, you need all the data artillery you can get
your hands on, whether you get it from us or from one of the many other
solid, dependable research sources out there. Market research data and
insights—when used properly—can grease the wheels of corporate
acceptance for proposals, presentations, recommendations, new business
pitches and even entire marketing budgets. You are not alone if your media and marketing budgets have been
hacked into unrecognizable shapes. But why not use this temporary
cutback as an opportunity to invest in the future? By immersing
yourself and your team in market research data, focusing on
up-and-coming trends and emerging consumer insights, you will be at the
ready with “go-to-market” action plans when the budget ax is finally
lifted. That time may be coming sooner than you expect.
Here at eMarketer, we practice what we preach. We are actively
reading, absorbing and applying data insights from our market reports,
articles, interviews and videos to constantly improve the content and
service we provide for our clients.



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